API · source category: Cloud
Amazon Connect Contact Lens
Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural…
Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts. Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide .
Record
- Type
- Web API
- Category
- Cloud & Hosting
- Authentication
- Unknown
- Pricing
- Free
- Base URL
- https://raw.githubusercontent.com
- Documentation
- https://api.apis.guru/v2/specs/amazonaws.com/connect-contact-lens/2020-08-21/openapi.json
- Free tier
- Public OpenAPI specification
Fields are reproduced from the source registry as-is. “Unknown” means the source did not describe the field — it is not an inference. See the methodology for how records are collected and normalised.
Tags
- Cloud
Similar APIs in Cloud & Hosting
- Access Analyzer Identity and Access Management Access Analyzer helps identify potential resource-access risks by enabling you to identify any policies t…
- Alexa For Business Alexa for Business helps you use Alexa in your organization. Alexa for Business provides you with the tools to manage Alexa devices, enroll…
- Amazon API Gateway <fullname>Amazon API Gateway</fullname> Amazon API Gateway helps developers deliver robust, secure, and scalable mobile and web applicat…
- Amazon AppConfig Use AppConfig, a capability of Amazon Web Services Systems Manager, to create, manage, and quickly deploy application configurations. Ap…
- Amazon Appflow Welcome to the Amazon AppFlow API reference. This guide is for developers who need detailed information about the Amazon AppFlow API ope…
- Amazon AppIntegrations Service The Amazon AppIntegrations service enables you to configure and reuse connections to external applications. For information about…
Browse all Cloud & Hosting APIs.